***The Business Analyst requires all work to be conducted on-site in Annapolis, MD. Remote work will be considered.**

DK Consulting Overview:
Founded in May 2003, DK Consulting, LLC, a woman-owned small business, was formed to provide management and technology solutions based on industry best practices. DK Consulting, LLC works with multiple State, Federal, and Commercial customers, and our services range from providing customers with that one ‘critical resource’ to assuming responsibility for an entire IT project. We maintain exceptional past performance and provide a personal touch to account management that is rarely seen in the industry today. Some of our awards include:
- DK Consulting’s CEO Named One of the Top Female CEOs in Baltimore by SmartCEO Magazine - 2015!
- DK Consulting Recognized in Inc. Magazine’s Top 5000 List – 2012, 2016, 2017, 2018!
- DK Consulting Awarded Top 100 MBE’s in 2017 by CRMSDC!

 

Education: Bachelor’s degree

Qualifications:

• Five (5) or more years Business Analyst experience with the Courts.
• Five (5) or more years of experience with RTM-Requirements Traceability Matrix.
• Familiarity with the Maryland Court, Maryland Rule, and their policies.
• Five (5) or more years of experience building requirements that have assisted in developing an RFP.
• Experience creating an Architectural Diagram.
• Experience with Online Dispute Resolution (ODR) cases and software.
• Excellent verbal and written communication skills, as well as coordination and organizational skills.
• Understand current and emerging IT products, services, processes, and methodologies, along with a continuing understanding of the business function and process.
• Five (5) years of experience with the each of the following:
  • Requirements elicitation and definition
  • Requirements planning and management
  • Gap analysis
  • Documentation
  • Conducting feasibility studies
  • Preparing business cases
  • Solution assessment

Duties:

• Gather and document the current environment and processes used to manage the case types mentioned above.
• Facilitate requirements gathering sessions remotely with agency personnel. It is estimated that there will be up to 50 stakeholders that will need to be engaged, as a part of this process. However, the agency is open to group sessions, to the extent practicable.
• Document functional, technical, and security requirements for an ODR solution for the case types mentioned above.
• Identify and document business processes that may be affected by ODR for the case types mentioned above.
• Identify and document policy, Maryland Rule, and statutory changes that may be affected by ODR for the case types mentioned above.
• Using guidelines from the Agency Procurement Department, develop a comprehensive Request for Proposal (RFP) that includes both functional requirements and technical considerations, which will be used to solicit and procure an ODR solution.