IT FIELD TECHNICIAN (MD Eastern Shore Territory)
Summary
Title:IT FIELD TECHNICIAN (MD Eastern Shore Territory)
ID:1470
JOB LOCATION:Easton, MD
JOB DURATION:1 Year w/ possible extension
REQUIRED EDUCATION:High School Diploma
REQUIRED YEARS OF EXPERIENCE:2 Years Minimum
JOB DESCRIPTION:See Full Job Description
Description
POSITION: Field Technician
CONTRACT LENGTH: 1 Year, with potential extension.
PROJECT OVERVIEW: Perform hardware maintenance, repair and support services for our state client’s associated peripherals in various locations throughout Maryland.
WORK SCHEDULE: Normal start time is 8:00am-5:00pm. Occasional weekends required, advanced notice will be provided. Overtime is also a possibility.
TRAVEL REQUIREMENT: Employee will be assigned to the Eastern Shore of Maryland. Travel outside of the designated territory will be required at our client’s discretion.

DK Consulting Overview:
Founded in May 2003, DK Consulting, LLC, a woman-owned small business, was formed to provide management and technology solutions based on industry best practices. DK Consulting, LLC works with multiple State, Federal, and Commercial customers, and our services range from providing customers with that one ‘critical resource’ to assuming responsibility for an entire IT project. We maintain exceptional past performance and provide a personal touch to account management that is rarely seen in the industry today. Some of our awards include:
DK Consulting’s CEO Named One of the Top Female CEOs in Baltimore by SmartCEO Magazine 2015!
DK Consulting Recognized in Inc. Magazine’s Top 5000 List – 2012, 2016, 2017, 2018!
DK Consulting Awarded Top 100 MBE’s in 2017 by CRMSDC!
 
POSITION REQUIREMENTS:
  • Successful results of a background check
  • Must have a valid driver’s license and able to commute to various client locations using a personal vehicle.
  • Able to lift 50 lbs., bending, crawling, climbing, sitting, viewing computer screens and typing for up to eight (8) hours/day.
  • Three (3) years of experience installing, troubleshooting and fixing issues with the following software:
    • McAfee Anti-virus and Anti-spyware
    • Forefront Anti-virus
    • Symantec Anti-virus
    • Microsoft Windows Desktop Operating Systems (XP and Windows 7)
    • Configuring DNS & DHCP on servers and workstations
    • Ghost
    • Sysprep
  • Three (3) years of experience installing, troubleshooting and fixing issues with the following hardware:
    • Desktop computers (Dell & HP models)
    • Laptops (Dell & Panasonic models) – with/without docking stations
    • Printers (networked and standalone)
    • Eltron Printers
    • Desktop Scanners (networked and standalone)
    • Hand-held barcode Scanners
    • Biometric fingerprint readers
    • Viisage cameras
    • Touchscreen monitors
    • Hypercom signature pads
    • Cash drawers
    • Ithaca receipt printers
    • Multi-Function Copiers
    • Jet Direct Cards
    • RSA Secure Tokens
    • Panalogic or Wyse Thin Clients
    • Toning network connections to the switch
    • Configure network card for speed and duplex
PREFERRED QUALIFICATIONS/CERTIFICATIONS:
  • ITIL Foundation v.3 Certification
  • Certification to repair Eltron Printers
  • Certification to repair HP Printers

 

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