Senior Business Analyst
Title:Senior Business Analyst
JOB LOCATION:Pikesville,Maryland
JOB DESCRIPTION:See Full Job Description
Position: Senior Business Analyst (Criminal Justice, Law Enforcement, or Courts Systems Experience)
Work Location: On-Site in Pikesville, MD

Founded in May 2003, DK Consulting, LLC, a woman-owned small business, was formed to provide management and technology solutions based on industry best practices. DK Consulting, LLC works with multiple State, Federal, and Commercial customers, and our services range from providing customers with that one ‘critical resource’ to assuming responsibility for an entire IT project. We maintain exceptional past performance and provide a personal touch to account management that is rarely seen in the industry today. Some of our awards include:
DK Consulting Recognized in Inc. Magazine’s Top 5000 List – 2012, 2016, 2017, 2018
DK Consulting’s CEO Named One of the Top Female CEOs in Baltimore by SmartCEO Magazine - 2015!
DK Consulting Awarded Top 100 MBE’s in 2017 by CRMSDC!
Overview: The Senior Business Analyst is responsible for engaging end users and business analysts in gathering & defining business requirements, data validation and analysis, identifying, documenting and testing system and process changes, and conducting data gap analysis. This role interacts with all levels of the organization as well as representatives of Public Safety and sister agencies, including the District and Circuit courts of MD, other in-state criminal justice agencies and federal agencies to plan for integration and coordination of tasks. The position requires strong problem-solving, business process, time management and data analysis skills. This person will document business processes and requirements, and design and develop reports, and other informational capabilities required to support the reporting/analytics needs of the Project Management Office.

Certification: Certified Business Analysis Professional (CBAP) certification and Certified Scrum Master (CSM) are a plus

The following skill sets are required, at a minimum:

Education Requirement: B.A. or B.S. (focus in Computer Science, Information Systems, Business Management, Engineering, or related area of study is a plus).

  • Minimum of four (4) years of experience in a business analyst or a system analyst role; experience with Criminal Justice, Law Enforcement, or Courts systems is a plus.
  • Results-oriented, technical, and analytical skills, excellent organizational skills, and detail oriented, with proven record for understanding stakeholder needs and developing creative solutions to add value to the client.
  • Clear written and verbal communication skills, with both technical and non-technical teams.
  • Ability to work independently and in a team.
  • Good understanding of the Requirements Process from elicitation to verification and validation.
  • Experience with Requirements Elicitation: Apply different industry techniques to facilitate meetings and workshops, create a shared understanding with stakeholders, and engage team-members.
  • Experience with Requirements Analysis and Prioritization: Collaborate with stakeholders and product teams to further refine requirements and prioritize based on alignment with strategic goals of the organization.
  • Experience with Requirements Documentation: Experience applying industry best practices to express requirements.
  • Experience with Business Process Reengineering: analyze as-is and future model, and identify inefficiencies
  • to optimize business process. Experience with Business Process Model and Notation (BPMN) and Visio.
  • Experience with documenting complex business and functional requirements for software development.
  • Experience with business use cases and mockups creation.
  • Experience with the development, implementation, and maintenance of large-scale software development projects.
  • Serve as a Subject Matter Expert (SME) for one or more business processes and/or systems during all phases of the SDLS.
  • Act as a liaison between the business area customer/user, testing groups and development groups to ensure that scope items for a release are accurately implemented and tested from the business perspective.
  • Support and coordinate end-user activities, such as, user acceptance testing, documentation, and training.
  • Experience with relational databases (RDBMS), including but not limited to: Oracle 12G, SQL Server 2000, MySQL, MS Access.
  • Experience in isolating, replicating, reporting, and verifying defects and defect fixes.
  • Active participation in IT design reviews, to ensure compatibility and interoperability of computing systems.
  • Review and analyze the effectiveness and efficiency of existing systems, and develop strategies for improving, or further leveraging, those systems.
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