Position: NETWORK ADMINISTRATOR (CCNA Certification Highly Preferred)
Location: Baltimore, MD
Work Hours: Normal business hours, except for State holidays and occasional off-hours support

DK Consulting Overview:
Founded in May 2003, DK Consulting, LLC, a woman-owned small business, was formed to provide management and technology solutions based on industry best practices. DK Consulting, LLC works with multiple State, Federal, and Commercial customers, and our services range from providing customers with that one ‘critical resource’ to assuming responsibility for an entire IT project. We maintain exceptional past performance and provide a personal touch to account management that is rarely seen in the industry today. Some of our awards include: Responsibilities:

• Manage and Administer DHCP server, creation of scopes, reservations, and exclusions as needed.
• Manage and administer DNS servers, creation of address mapping records, canonical name records, and reverse lookup pointer records as needed.
• Assign and document IP addresses for workstations/servers as needed.
• Troubleshoot network connectivity on wired and wireless networks across various locations.
• Coordinate hardware refresh of network equipment on an annual basis.
• Troubleshoot tickets escalated from the service desk regarding network issues.
• Update and keep current IPAM (IP Address Management) tools in the enterprise for IP space.
• Replace existing hardware and remove the hardware and transport to a specified location.
• Liaison with network managed services provider WAN team for completing network configuration tasks, and project work.
• Work in cooperation with the current contractors as well as other staff.
• Attend internal staff meetings as requested.
• Assist in the development of installation instructions/standard operating procedures for network hardware.
• Other related duties as assigned by IT Division Management.

Requirements: At least three (3) years’ experience in each of the following:

• Providing Tier 2-3 IT support to customers in a Service Desk environment regarding network troubleshooting.
• Troubleshooting PC end-to-end connectivity across an enterprise network.
• Microsoft Active Directory user and device management
• IP Address Management tools
• Supporting a networked IT systems environment, including protocols (TCP/IP), equipment, services (DNS, DHCP, IPAM).
• Configuring and supporting local and wide area networks.
• Installing and configuring CISCO network hardware.

Cisco Certified Network Associate (Routing & Switching) preferred.